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Before your assessment
Some people feel anxious about the idea of being assessed by someone they don’t know. If you’re feeling that way, just remember that the doctor, nurse or other professional who will assess you has spoken to many people in your situation before. All you’re required to do is to tell them honestly about the areas where you feel you need help.
Your rights
When you’re preparing for your assessment interview, it could help to know that you have a right to:- Information about the assessment process
- Be told what is happening and why
- Access to your personal information, such as medical history
- Confidentiality of this information
- The chance to express your views and ideas
- Have a support person, such as a carer, close friend or relative, with you during the assessment
- Have an interpreter with you which can be arranged by the ACAT or ACAS in Victoria (more information) can arrange, and
- An independent advocate (more information) to give you advice or to act on your behalf
- Receive written notification on the outcome of the assessment process and the reasons why the ACAT made their decision.
- Receive a copy of the Aged Care Client Record (ACCR) which includes your application for care and the decision by the ACAT.
Common questions on this topic:
- Can I have someone with me while I'm having my ACAT assessment?
- What sorts of things do the ACAT people assess? What questions do they ask?
- What do I have to do to get ready for an ACAT assessment?
See more common questions on this topic | See all common questions