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Who provides care and services?
Australian Government subsidised aged care homes are operated by religious, charitable and community organisations, private businesses and state/territory and local governments.
To receive subsidies for providing aged care, an aged care home must:
- be operated by an organisation that has been approved by the Australian Government (an ‘Approved Provider’)
- have an allocation of ‘places’ which entitles the provider to subsidy payments in respect of care recipients occupying those places
- be accredited by the Aged Care Standards and Accrediatation Agency (more information).
- ability to provide care
- record of financial management
- ability to meet relevant standards for aged care
- commitment to the rights of aged care recipients, and
- suitability and experience of the staff in management positions.
Once operating, a service must continue to provide care which meets specified standards in suitable buildings.
Standards of care are monitored by the Aged Care Standards and Accreditation Agency.
Read more: Accreditation
Common questions on this topic:
- How can I access accreditation reports for specific homes?
- Are families consulted on whether we think the standard of care in a particular aged care home is good or not?
- I have a teletypewriter but my sister does not. How can I ring her if I need to?
See all common questions