Current location
You are here: where to start > being assessed > rights and responsibilities > how to appeal your assessmentWhere to start
How to appeal your assessment
If you’re not happy with the recommendations made by the Aged Care Assessment Team (ACAT or ACAS in Victoria) (more information), you should tell the person in charge of the team. In most cases, it works best if you, or the person representing you, talks through your concerns with team members directly to sort out any problems.
If you think the decision should be changed you can write to the Secretary of the Department of Health and Ageing. You must write within 28 days of receiving the letter from the Aged Care Assessment Team (ACAT or ACAS in Victoria) and give the reasons why you think the decision should be changed. Further information on how to appeal is provided in your letter.
If you do not receive a letter from the ACAT, and a copy of the Aged Care Client Record (ACCR) you should contact the ACAT and request they forward your a copy.
Common questions on this topic:
See all common questions