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Help with aged care homes

Am I eligible for an aged care home?

An Aged Care Assessment Team (ACAT or ACAS in Victoria) (more information) in your area can talk to you and provide you with information, advice and help. The ACAT can assess whether you are eligible for:

You will find an ACAT very helpful in finding answers to your care problems. These teams are available locally throughout Australia. Your doctor can put you in touch with a local team, or you can find your local ACAT through the ‘Talk to someone about this’ feature, which is in the blue box on the right of this page. You can also telephone your nearest Commonwealth Carelink Centre (more information) on 1800 052 222.

An ACAT may include a doctor, a nurse or other types of health workers – people who are experienced in helping people to receive the care and assistance they require.

ACATs can visit you in your own home, or somewhere else, such as in hospital if you are recovering from an illness. You might want a family member, friend or carer to be present for the interview.

If you want to enter an aged care home, either long-term or for a short break, the ACAT can assess you, and if you are eligible, approve your application.

You may also need an assets assessment from Centrelink or the Department of Veterans’ Affairs. You must have one if you want to know if you are eligible to enter care as a concessional resident or assisted resident.

An assessment is not compulsory if you do not wish to test whether you are eligible to be a concessional or assisted resident. You can choose to have one to help you in negotiating an accommodation bond or accommodation charge amount with an aged care home.

If you choose not to have an assets assessment, the home may ask you to pay the maximum rate of accommodation charge or any amount of accommodation bond that would leave you with no less than 2.5 times the annual single basic age pension. This amount is currently $34,500.

Centrelink completes assessments for people who receive a means-tested pension from Centrelink. The DVA completes assessments for veterans, war widows and widowers and their partners who receive a means-tested pension from DVA. Assessments for people who do not receive a means-tested pension from Centrelink or the DVA are done by Centrelink.

Read more: About getting an assessment

Read more: About short-term care

Read more: About assets assessments

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Aged Care Information Line
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This page was last updated on: 04 April 2008