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For carers and family

Associations and support groups

There are a wide range of programs and associations available that offer support groups and give carers time off, free from responsibilities, for a few hours or even a few days.

Carers Australia

Carers Australia represents carers of people with a disability, mental illness, chronic condition or those who are frail or aged. It also provides information, support, education, training and counselling.

Information for carers

Carers Australia can also provide you with information, advice and referral to services that can assist you in your caring role. Information is available on a wide range of topics, including home help, carers support groups, financial entitlements, support services, respite and general assistance.

Contact the Carer Information Service on 1800 242 636.

Commonwealth Carelink Centres

Commonwealth Carelink Centres provide a single point of contact for the general public, carers, service providers, doctors and other health professionals to access up-to-date information on local community, aged and disability services such as: personal care and domestic help, accommodation and residential aged care services (more information).

To contact your local Commonwealth Carelink Centre phone 1800 052 222 or visit the Commonwealth Carelink Centre website.

Carer support groups

Carer support groups provide emotional support to carers, and are sometimes organised around specific conditions. Commonwealth Carer Resource Centres or Commonwealth Carer Respite Centres can provide information about these groups in your area and refer you to other organisations like the Alzheimer’s Association or Multiple Sclerosis Society, which also offer support.

Contact the Commonwealth Carer Resource Centre on 1800 242 636 or your local Commonwealth Carer Repite Centre on 1800 059 059.

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National Respite for Carers Program

This program allows carers of older people to have a break to look after their own health and well-being. It includes the National Carer Counselling Program (more information), which offers professional counselling to carers.

Read more: About the National Respite for Carers Program

Commonwealth Carer Resource Centres

These centres provide information and support services and education programs for carers from a variety of different cultural backgrounds.

Read more: About Commonwealth Carer Resource Centres

Commonwealth Carer Respite Centres

There are Commonwealth Carer Respite Centres across Australia to help arrange respite care and other support – including 24-hour emergency respite cover.

Read more: About Commonwealth Carer Respite Centres

Home & Community Care program

Other services for carers are available through the Home and Community Care (HACC) Program, aimed at supporting frailer older people and their carers in the community.

Read more: About the Home and Community Care program

National Carer Counselling Program (NCCP)

As mentioned above, Commonwealth Carer Resource Centres also provide access to specialised counselling if you’re struggling with your caring responsibilities. Counselling is provided through the National Carer Counselling Program on issues that are specific to carers’ needs, such as depression, stress-related issues, grief and loss and coping skills. More information can be obtained by phoning Commonwealth Carer Resource Centres on 1800 242 636.

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Commonwealth Carer Respite Centre
1800 059 059
Aged Care Information Line
1800 500 853
Commonwealth Carelink Centres
1800 052 222
Commonwealth Carer Resource Centre
1800 242 636

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This page was last updated on: 12 September 2007