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Help staying at home

Day Therapy Centres for those staying at home

There are over 140 Day Therapy Centres operating nationally, with most located in or near aged care homes. These centres provide you with a wide range of therapy services such as physiotherapy (more information), occupational and speech therapy (more information), podiatry (more information) and other therapies.

How can I access a Day Therapy Centre?

You can refer yourself, or be referred by: The Commonwealth Respite and Carelink Centre (more information) nearest to you has local knowledge and links to Day Therapy Centre service providers, phone 1800 052 222 also contact the Aged Care Information line on 1800 500 853.

Eligibility

Day Therapy Centre services are provided for older Australians who are frail and living in the community, or residents of a government-funded aged care home.

Cost

There may be a fee for services provided by Day Therapy Centres. However, you will not be denied a service that you need based on an inability to pay.

User Rights

Day Therapy Centre administrators and service providers have a responsibility to ensure that you are informed of your user rights and are consulted about any changes which may be required.

Further user rights include: You can always ask the Day Therapy Centre about their quality of service standards.

Do you have a complaint?

If you have any concerns about the care being provided, it’s best to raise your concerns with the service provider. When you first receive therapy services, the staff at the Centre should explain to you the best way to deal with matters of concern or complaints about the services you are receiving.

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This page was last updated on: 02 September 2008