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Eligibility and the law

Eligibility for many Australian Government aged care services is first determined by an Aged Care Assessment Team (ACAT or ACAS in Victoria) (more information). Once a team member has met with you and discussed your needs, they'll be able to recommend which aged care services are most appropriate to meet your care needs, and assist you in accessing those services. Home and Community Care(HACC) (more information) services do not require an ACATassessment. To access your local HACC service which includes such things as home help, meals on wheels and assistance with transport - contact Commonwealth Carelink Centres (more information) on 1800 052 222.
Read more: About being assessed

The Aged Care Act 1997

According to the Aged Care Act 1997 you have the right to be informed and consulted about the level of care you receive. You also have the right to request another assessment should your needs change – and you have the right to retain the package of care you’re receiving, if it suits your needs, for as long as you continue living in the community.
Read more: About the Aged Care Act 1997

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Aged Care Information Line
1800 500 853
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1800 052 222

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This page was last updated on: 02 August 2006