| Organisation |
Contact |
Details |
| Aged Care Information Line |
1800 500 853
National
|
The Aged Care Information Line takes calls about the aged care reforms and provide basic assistance with queries about home and community care, daily fees, bonds/charges, income testing, access to care, resident classification, financial assistance and legislation. |
|
| Aged Care Standards and Accreditation Agency |
1800 288 025
national@accreditation.org.au
National
Visit website
|
An independent body responsible for managing the accreditation and ongoing supervision of Commonwealth-funded aged care homes. TTY National Relay Service - ask for 1800 500 853 |
|
| Commonwealth Ombudsman |
1300 362 072
ombudsman@ombudsman.gov.au
National
Visit website
|
The Commonwealth Ombudsman assists the Australian community by resolving complaints and fostering good government administration. |
|
| Commonwealth Respite and Carelink Centres |
1800 052 222
National
Visit website
|
The centres provides free and confidential information on community aged care, disability and other support services available locally, interstate or anywhere within Australia. (TIS) on 131 450 |
|
| Safety and Quality Council |
(02) 6289 4244
admin@safetyandquality.org
National
Visit website
|
The Commission aims to improve the safety of hospitals, improve quality in primary health care and the private sector and achieve safe, effective and responsive care for consumers. |
|
| The Office of the Federal Privacy Commissioner |
1300 363 992
privacy@privacy.gov.au
National
Visit website
|
Provides general assistance and investigates complaints from individuals about interferences with privacy under the Privacy Act. TTY 1800 620 241 |
|
