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Other services
Telstra Priority Assistance
If you have a diagnosed life-threatening medical condition and need access to a fully operational phone service to prevent rapid deterioration of your condition, you may qualify to receive priority service from Telstra.Read more: Telstra Priority Assistance
Telstra Disability Program
This program has been designed to provide eligible Telstra customers with specialised equipment so they can access the standard telephone service.Read more: Telstra Disability Equipment Program
National Relay Service
If you’re deaf or have a hearing or speech impairment and you use a teletypewriter or a computer with a modem, this service lets you contact anyone in the wider telephone network.Read more: National Relay Service