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Help with aged care homes

Types of care and services

High-level care

High-level care is for people who need 24-hour nursing care. This may be because they are physically unable to move around and care for themselves, or because they have a severe dementia-type illness or other behavioural problems. Residents in high care must receive additional care and services at no additional cost.

Read more: About high-level care

Low-level care

Low-level care places are for people who need some help. Mostly, people in low-level care can walk or move about on their own.

Low-level care focuses on personal care services (help with dressing, eating, bathing etc.), accommodation, support services (cleaning, laundry and meals) and some allied health services such as physiotherapy. Nursing care can be given when required.

Most low-level aged care homes have nurses on staff, or at least have easy access to them.

Read more: About low-level care

Ageing in place

Ageing in place refers to aged care homes that offer both high- and low-level care, and to situations where it is possible to stay in the same home if your care needs increase.

Read more: About ageing in place
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Extra services

Some aged care homes may offer you a higher standard of accommodation, food and services for an additional daily fee. They may also charge an accommodation bond for both low and high-level care when receiving extra services.

Read more: About extra services you can pay for

End-of-life care

End-of-life care, or palliative care is care provided for people who have a life threatening illness, with little or no prospect of a cure, and for whom the primary treatment goal is quality of life. Palliative care in aged care homes aims to give the resident the best possible quality of life, reducing the need to move residents to another location such as a hospital or hospice.

Read more: End-of-life care in aged care homes

Short-term care

Respite care in an aged care home is short-term care on a planned or emergency basis, where the person will ultimately return home

Read more: About short-term care

Transitional care

The Transition Care Program is aimed at helping you improve your independence and confidence after a hospital stay. It works by providing low-intensity therapy and support as part of an ongoing but slower recovery process, giving you and your family more time to determine whether you can return home with additional support from community care services, or need to consider the level of care provided by an aged care home.

Read more: About transition care
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Cultural and identified needs

Some aged care homes offer specialised services for particular groups such as veterans, people who live in rural and regional areas, people with a disability, people who are culturally and linguistically diverse, Aboriginal and Torres Strait Islander people, and people who are socially or financially disadvantaged.

Read more: About aged care homes for cultural and identified needs

Particular health conditions

Some aged care homes offer specialised facilities for particular conditions, such as dementia, mental health, falls, and continence management. If you require these services, you will need to discuss them with the managers of homes you are considering.

Read more: Aged care homes for particular health conditions

Multipurpose services (MPS)

Multi-Purpose Services (MPS) are designed specifically for rural and regional areas, and bring together a range of health and aged care services under one management structure.

Read more: MPS

Independent Living Units

Independent Living Units are residential communities that offer a range of services for independent older people, and are regulated by state and territory governments.

Read more: Independent Living Units
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This page was last updated on: 07 March 2007