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Useful contacts overview
- Government agencies
- Associations
- Support groups
- Resources for particular medical conditions
- State and territory contacts for carers
- Government contacts
Government agencies
This is a comprehensive list of contacts for a wide range of government agencies for every aspect of aged care.
Read more: Government agencies
Associations
There are six key associations that are linked to different aspects of aged care in Australia: Aged and Community Services Australia, Aged Care Association Australia, Aged Rights Advocacy Service, Council on the Ageing (COTA), Carers Australia and the Aged Care Standards and Accreditation Agency
Read more: Associations
Carer support groups
This is a quick list of numbers that you can call to help find a support group near you.
Read more: Carer support groups
Resources for particular medical conditions
This is an excellent list, covering contacts: for dementia (more information), mental health, eyesight, hearing, falls, chronic diseases (more information), palliative care (more information), and continence management (more information).
Read more: Resources for particular medical conditions
State and territory contacts for carers
The table below lists the carers’ associations in each state and territory and their contact numbers.
| State/territory | Association | Contact |
|---|---|---|
| New South Wales | Carers’ Association of NSW | 02 9299 1499, or 1800 242 636 |
| Victoria | Carers’ Association of Victoria Inc | 03 9650 9966, or 1800 242 636 |
| Queensland | Queensland Council of Carers Inc | 07 3843 1401, or 1800 242 636 |
| Western Australia | Carers’ Association of WA | 1300 227 337, or 1800 007 332 |
| Red Cross HACC Carer Support | 08 9225 8888 | |
| South Australia | SA Carers Association | 08 8271 6288, or 1800 815 549 |
| Tasmania | Carers’ Association of Tasmania | Hobart:
03 6231 5507, or
1800 242 636 Launceston: 03 6334 9917, or 1800 242 636 |
| Northern Territory | NT Carers’ and Consumer Association | 08 8948 4877, or 1800 242 636 |
| Australian Capital Territory | Carers’ Association of ACT Inc | 02 6296 9900, or 1800 242 636 |
Government contacts
The table below lists the government departments responsible for aged care in each state and territory and their contact numbers.
| State/Territory | Department | Contact |
|---|---|---|
| New South Wales | Ageing, NSW Department of and Disability and Home Care | 02 8270 2000 |
| Victoria | Department of Human Services | 03 9096 0000 |
| Queensland | Health Department | 07 3234 0111 |
| Western Australia | Department of Health | 08 9222 4222 |
| Department for Communities | 08 6217 8700 | |
| South Australia | Department of Health | 08 8226 6000 |
| Tasmania | Department of Health and Human Services | 1300 655 564 |
| Northern Territory | Department of Health and Families | 08 8999 2400 |
| Australian Capital Territory | ACT Health | 13 22 81 |
