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Help with health
Useful resources and contacts for continence management
The National Continence Helpline
The National Continence Helpline
1800 33 00 66 is staffed by qualified continence nurse advisors who provide prompt, confidential expert advice to health professionals and members of the public. Helpline staff can provide information about continence products, national and state government continence subsidy schemes and arrange for continence information resources to be sent to callers. Information is also available about continence services in your local area including:
- continence clinics
- community nursing services
- hospital and outpatient clinics
- community therapy clinics
- continence physiotherapists
- medical specialists
- state continence resources centers
- support groups
- indigenous services
- independent living centers
- financial support schemes
The helpline operates 12 hours a day (8.00 am to 8.00 pm EST), Monday to Friday. It is closed on national public holidays.
Bladder and Bowel Website
The Australian Government’s Bladder and Bowel website
www.bladderbowel.gov.au promotes bladder and bowel health and provides information for people affected by incontinence, their families and carers, as well as to health professionals, service providers and researchers on the prevention, management and treatment of bladder and bowel. Access to continence information resources and information on the Australian Government’s Continence Aids Assistance Scheme is also available.
The National Public Toilet Map Website
This interactive website
www.toiletmap.gov.au provides information on the location of public and private toilet facilities across Australia. Details of toilet facilities can be found along major travel routes and also for shorter journeys. Useful information is provided about each toilet such as location, opening hours, accessibility for people with disabilities and the details of other nearby toilets. The map can assist carers in planning an outing or longer trips.
Continence Foundation of Australia
The Continence Foundation of Australia (CFA) is the national peak body for continence management, promotion and awareness. There is a CFA branch in each state and territory and a resource centre with a continence advisory service in some states. Continence health professionals at the resource centres are trained to provide advice and information to people affected by incontinence, their families and carers as well as health professionals and service providers. Visit
www.continence.org .au or contact the National Continence Helpline on
1800 33 00 66 to locate a CFA branch in your state or territory.
