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Common questions on Help with health

  Active ageing
  1. Because of my work I have moved around the country quite a bit, so I don't have a lot of friends in any one location, which limits my social life now.
  2. I'd like to learn about the internet; where do I go?

Aged care homes
  1. How many residents should be located in one room?
  2. What information am I entitled to receive about my bond?
  3. Will dad lose his cultural ties to his community when he goes into an aged care home?

Aids and equipment
  1. How can I get talking books for Mum?
  2. Mum has had a walking frame for a few years now. It needs to have the brakes adjusted. How can I find out where to get the walking frame 'serviced'?
  3. Mum uses a walking frame now. Is there help that I can get to make changes at home so she can move around more easily?
  4. We would like to get a special desk that can be adjusted to accommodate a wheelchair. Where can I find out about these?
  5. Where can I get information about equipment to help Mum manage at home now she is getting frail?

Carers
  1. The person I care for sometimes gets angry and violent. What can I do about this?

Continence management
  1. I am OK now, but how can I stop myself becoming incontinent later?
  2. Many people believe that drinking water will cause them to wet themselves and refuse to drink it to avoid the risks.

Cultural and identified needs
  1. I'm an Aboriginal person - is there a palliative care program that would suit me?
  2. What is the meaning of a war widow or widower?
  3. What services are available for older people from culturally diverse backgrounds who are in need of aged care?
  4. Will dad lose his cultural ties to his community when he goes into an aged care home?

Dementia
  1. Dad has dementia. Is there any help we can get to look after him?
  2. Who can I speak with to get more information about Dementia?

Falls prevention
  1. Mum lives alone. She manages well, but I'm worried that she might fall and need help. What can I do?
  2. Where can I get more information about Falls Prevention?

Fees and costs
  1. Does the provider have to pay interest to me on my bond balance?
  2. I know I should get more exercise but I can't afford to join a fitness club.

For carers
  1. Where can I get more information about caring for someone with dementia?

Health and well-being
  1. Are some foods better for me than others?
  2. As I get older I don't want to eat as much as I used to - what foods should I eat to be sure I stay healthy?
  3. How do I know how much exercise is good for me at my age?
  4. I'm fit enough physically, but now that I have retired the days seem to drag on and I feel I am getting mentally sluggish.
  5. I have arthritis in my legs and am often tired. How can exercise help me feel better?
  6. I know I should get more exercise but I can't afford to join a fitness club.
  7. I thought vaccinations were for children.
  8. I want to stay healthy as I get older. What are some of the things I should look out for?
  9. Why should I have an influenza vaccination every year?

Health conditions
  1. I have arthritis in my legs and am often tired. How can exercise help me feel better?
  2. What is a chronic disease?
  3. Where can I get more information about caring for someone with dementia?

Home safety
  1. I think Mum and Dad need to upgrade their home security. Is there someone who can check it for us?
  2. Mum keeps forgetting that she has turned electrical appliances on - I'm scared that something will catch fire one day. What can I do?
  3. Mum uses a walking frame now. Is there help that I can get to make changes at home so she can move around more easily?
  4. What sort of changes to the home can make life safer for older people?

Independent living
  1. I live alone and am getting older. My stove is worn out and I need a new one, but I need help to understand the technology they talk about in the shops. Is there someone who can help me?

Mental health
  1. Are mental illnesses a form of intellectual disability or brain damage?
  2. Are mental illnesses incurable and lifelong?
  3. Are people with a mental illness usually dangerous?
  4. Can anyone develop a mental illness?
  5. Depression. If it happened once, will it happen again?
  6. I'm fit enough physically, but now that I have retired the days seem to drag on and I feel I am getting mentally sluggish.
  7. I'm worried about Mum. She is losing her sense of perspective and fretting excessively about things she can't influence, like international events. What can I do?
  8. The person I care for sometimes gets angry and violent. What can I do about this?
  9. What causes anxiety disorders and is treatment available?

Palliative Care
  1. I'm an Aboriginal person - is there a palliative care program that would suit me?
  2. Palliative care - if Mum is in pain, can it be eased?

Standards and complaints
  1. Can I participate in the Quality Reporting process so I can provide feedback on the services I receive?

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