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Common questions relating to Living in an aged care home
- Granddad needs to go into a high-level care home. He requires meals in line with our religion. Will we have to pay extra for these meals?
- My mum is in an aged care home and is getting a bit confused. The home has a hairdresser and nail care times each week, but mum's hair and nails need cutting. Shouldn't someone remind her to use these services?
- Will I receive nursing care if required in a retirement village?
- My Mum is a low-level care resident and gets her medication given to her from a special 'Webster' pack. She is charged by the home for this. Is this right?
- I've always smoked. Can I smoke in an aged care home?
- My mum is very physically dependent and also has depression. She has lived in a low-level care aged care home for three months. Mostly the staff are wonderful but a new staff member tells mum that she is just lazy and should walk more. This is very upsetting for mum - how can I stop this behaviour?
- Dad loves a bath at night, but in the home he mostly has a shower, and at 7.00am every second day when the staff are able to help him. But he would prefer to have a bath. Is there anything we can we do?
- I feel like the home doesn't respect my rights. What can I do?
- I have talked to the home about my concerns and nothing has changed. What can I do?
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