Help with aged care homes

Common question


Question:	My mum has dementia and I am her representative for dealing with the Department about her fees. The Department has sent letters on the maximum fee mum can be charged, but I don't know how much the home charges.
Answer:	You may request that the home provide you with monthly accounts detailing the fees applicable to your mother. You can contact the Aged Care Information line on 1800 500 853 for the latest fee rates.