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Help with aged care homes

Introduction

Some people find it simply too difficult to manage at home and have trouble doing everyday things that used to seem fairly easy. If this is the case there are a wide range of aged care homes available across Australia, which may be able to help. This section of our website gives you more information on what they offer, the costs involved and how to access them.

Aged Care Home Finder

The Aged Care Home Finder enables you to look for the Australian Government-funded aged care homes that meet your particular needs. You can even compare the features of homes in your chosen area. To start looking, you need to complete the checklist.


Next step: Aged Care Home Finder

How to get started

This introductory section will help you work out whether you require the services of an aged care home, as well as letting you know who provides this service and what to expect if you move into one.


Read more: About how to get started

Accessing care

This section helps you access aged care home services as well as containing information on how to apply, choose and move into an aged care home.


Read more: About accessing care

Types of care and services

Find out more about the different levels of care available as well as specialist services such as respite care and care for particular cultural needs and health conditions. Also find out about care for veterans, socially and financially disadvantaged people or for those living in rural or remote areas.


Read more: About types of care and services

Entering an aged care home

This section gives you more information on how to plan your care and on consultation with relatives, security of tenure, residential agreements and code of conduct.


Read more: About entering an aged care home

Living in an aged care home

Here you’ll find information on your rights, how long you can stay, what you can bring with you, what the food will be like, managing your money, what activities you’ll be offered, how to change rooms or change homes and a lot more information on issues such as how to maintain your health and personal care. We’ve even included information on what you can do if you’re lonely and how you can have a break.


Read more: About living in an aged care home

Standards of care

In this part of our website we cover your rights and responsibilities while in an aged care home, as well as providing information on accreditation for homes, building quality, specified care services and how to make a complaint.


Read more: About standards of care

Cost

Here you’ll find information on how much you’ll be expected to pay, assessment of assets, the different types of payment required and concessions that may be available.


Read more: About the cost of aged care

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Financial and legal

This part of our website covers the government help that’s been provided and your rights and responsibilities, as well as the rights of people with dementia and how to make a complaint.


Read more: About financial and legal information

Useful contacts

Here you’ll find useful contacts that may be able to offer advice and resolve complaints, as well as information on a host of other professional bodies, consumer and carer groups that are involved in aged care.


Read more: About useful contacts

Useful publications

Here you'll find useful publications that may assist you in making an informed choice.
Read more: Link to publications on Health.gov.au
Read more: 5 steps to entry into residential aged care

Common questions

This page includes a list of useful questions and answers that may help you find the answers you are looking for.


Read more: About common questions

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Aged Care Information
1800 200 422

This page was last updated on: 02 May 2011