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Eligibility and the law

Eligibility for many Australian Government aged care services is first determined by an Aged Care Assessment Team (ACAT or ACAS in Victoria) (more information). Once a team member has met with you and discussed your needs, they'll be able to recommend which aged care services are most appropriate to meet your care needs, and assist you in accessing those services. Home and Community Care (HACC) (more information) services do not require an ACATassessment. For more information on aged care call 1800 200 422.

Read more: About being assessed

The Aged Care Act 1997

The Aged Care Assessment team may approve you to receive one or more of the types of aged care that are funded by the Australian Government. The types of aged care include:
You have the right to be informed and consulted about the type of aged care that would best meet your needs.

If the ACAT does not approve you to receive Australian Government funded aged care services, or does not approve you to receive the type or level of aged care services you believe would best meet your needs, you can lodge a formal appeal against the ACAT’s decision. The appeal should be directed to the Secretary of the Department of Health and Ageing.

Read more: About the Aged Care Act 1997
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Aged Care Information
1800 200 422

This page was last updated on: 30 June 2011